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    • #4997
      Anonymous

      Hi Vanessa,

      My account shows a number “1” on my envelope icon which I believe means that I have received one message. However, I am unable to display the message; and none of the avatars on the left of the screen display a red icon showing that a message was sent from any of them. Please help.

      Thank you!

      Hugs,

      Tabitha B

    • #5013
      Vanessa Law
      Managing Ambassador

      Hey hon,

      This happens when someone messages you and then deletes their profile.

      I’m chatting with the developers about this now. They will probably have a fix out in a few weeks.

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