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  • #488875
    Kathleen 60454
    Participant
    Registered On: January 8, 2020
    Topics: 65
    Replies: 551
    Has thanked: 2375 times
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    I guess if it’s electronics you can always expect some kind of problem all the time.

    Somehow and for some reason I cannot send or receive any Emails through Outlook. It was working fine all morning then all of a sudden it stopped. Now whenever I access it through Outlook it asks my for my email address and password. When I put it in it won’t accept it.

    I went to Verizon and they couldn’t help me because  Outlook  is a 3rd party program. Then they sent me to Comcast which is where my email address is with.

    I spent over an hour trying to get it fixed, to no avail. The tech that I was on the phone with wasn’t  able to help either. So she suggested that I go to Best BUY and have the Geek Squad people look at my phone. Well by the time that I got finished with Verizon  Best Buy was about to close. So at 10:00 tomorrow morning I’ll be  at Best Buy. It has everything to do with my password. I want to change it but there is no place lthat I can change it.

    Kathleen xxxxx 💋♥

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    • #489556
      Kathleen 60454
      Lady
      Registered On: January 8, 2020
      Topics: 65
      Replies: 551
      Has thanked: 2375 times
      Been thanked: 2291 times

      UPDATE….

      Went to Best Buy and someone from the  Geek Squad got my email account was fixed in about 15 min after I explained my problem. NO CHARGE. Thanks Geek Squad.

      Kathleen xxxxx

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    • #488877
      Donna
      Lady
      Registered On: January 17, 2021
      Topics: 81
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      HI Kathleen try doing these things from this link might fix your problem

       

      12 Tips to Fix Outlook Send and Receive Error (wondershare.com)

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      • #488910
        Kathleen 60454
        Lady
        Registered On: January 8, 2020
        Topics: 65
        Replies: 551
        Has thanked: 2375 times
        Been thanked: 2291 times

        Thanks Donna, I’ll try it in the morning. It’s  getting late for me.

        Kathleen xxxxx 💋♥

         

         

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        • #488915
          Donna
          Lady
          Registered On: January 17, 2021
          Topics: 81
          Replies: 1071
          Has thanked: 7259 times
          Been thanked: 3937 times

          Hope it works out Have a good night

          Hugs

          Donna

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