Chat not loading

[Erin Taylor]

I am having a problem with chat not loading when I am logged in to the site but when I am logged out I can see the chat as a guest. I have tried this on firfox, chrome, and edge and they all do the same for me. I have also tried turning off all ad blocks.

[Erin Taylor]

I just tried clearing my cache and it did not solve the problem.

Here is what it looks like when im logged in: Link

Here is what it looks like when im logged out: Link

Im wondering if maybe I have something wrong in my settings or something?

[Erin Taylor]

Yes I have tried logging in on my laptop and my phone it does the same thing. I took those screen shots using chrome but I have used other browsers and they do the same thing.

[Erin Taylor]

🙁 no still does not work I tried incog mode in chrome and private mode in firfox it still gives me the continuous grey loading screen.

[Erin Taylor]

Yes they are on the same home network but with my phone I have tried with wifi and with cell data and its the same result.

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